Need to return something? Not to worry, You may return any unopened and unused items to us within 14 days of receipt. To be acceptable for return, items should be unused, unopened and have any original seals intact. Please use the Returns Form to return any unwanted item(s).
Please Note: After your order is placed you will have approximately 15 minutes to amend any customer notes or errors to your order. Please call our Customer Care Team on 01509 276 088 to make any amendments to your order.
For any further information feel free to contact us, click here for our communication options.
This delivery option is FREE for UK customers ONLY and your parcel will be delivered by Royal Mail. The estimated delivery time is between 5-7 working days. We highly recommend that a contact number is provided to ensure that your delivery has the best chance to be delivered to you safely & correctly. If you are out when delivery is attempted, a card will be posted to instruct you on what to do and how to receive your parcel. Majority of the time your parcel will be held at your local Royal Mail sorting office awaiting your collection.
Please Note: During times of high demand E.g Halloween, Christmas & Black Friday you must allow up to 10 working days for delivery. We cannot be held responsible for postal delays and we are not liable for any consequential loss due to late or failed delivery.
For Orders Over The Value Of £40: You will receive your delivery via Hermes where a signature will be required. Deliveries are attempted between 8am-8pm. Should you not be in to receive your delivery you will be left a 'whilst you were out card' where you will be able to contact the depot and reschedule delivery for a more suitable day.
Next Working Day Delivery - £6.95: This delivery option will be delivered by DPD where a signature will be required. This does not include delivery on Saturday or Sunday or Bank Holidays. DPD Tracking Click Here
This service means you should receive your parcel the day after you place your order. For your order to be dispatched using this service, you must order between Monday and Thursday before 3pm. Should your order be received after this time it will be dispatched the next available working day. Please Note if you place your order on a Friday before 3pm it should be received on the following Monday.
Express 1-2 Working Day Delivery - £3.95: This delivery option will be delivered by Hermes where a signature maybe required. This does not include delivery on a Saturday or Sunday or Bank Holidays. Hermes Tracking Click Here
This service means you should receive your parcel 1-2 working days after you place your order. For your order to be dispatched using this service, you must order between Monday and Thursday before 2pm. Should your order be received after this time it will be dispatched the next available working day. Please Note if you place your order on a Friday before 2pm it should be receiving on the following Monday or Tuesday.
We cannont be held responsible for postal delays. Hunt or Dye are not liable for any consequential loss due to late or failed delivery nor will we refund postage costs.
Saturday Delivery - £9.95: Order by 3pm Friday for Saturday Delivery via DPD where a signature will be required. DPD Tracking Click Here
This delivery option will be delivered by DPD where a signature will be required. DPD Tracking Click Here
Prices are as follows (per parcel) when placing your order please provide a mobile number.
Germany - £15.99 / 3-5 Working Days
Austria - £17.99 / 3-5 Working Days
Netherlands - £15.99 / 3-5 Working Days
Republic of Ireland - £15.99 / 3-5 Working Days
Italy - £21.99 / 3-5 Working Days
France - £15.99 / 3-5 Working Days
You are completely responsible to pay import duties, customs, and local taxes designated by your country and region.
The grand total of your order as displayed at checkout does not include any additional duties required. The carrier will inform you of any additional duties if required.
Tax charge amounts depending on the delivery country please see your local tax rate. Please note we are unable to remove VAT on sale to consumers, You are responsible to pay VAT on the sale and in your country.
Refusing to Pay Customs
If you choose to refuse the customs fee and the parcel is returned back to the UK shipping & handling fee may be deducted from your refund.
If you're still unsure of whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.
Worldwide Delivery | United States
FedEX United States Express Delivery. Orders placed by 4pm will be shipped the same day. United States Express delivery can take up to 1-2 working days. You can track your order here: FedEx Tracking
Please see delivery options at the checkout page. We are unable to process orders outside the UK for Nail Polish, Hair Dye, Peroxides & Bleach due to the products being classed as Dangerous goods. Orders are dispatched on a tracked service