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I have never worn lenses before, how do I begin?
Applying Contact lenses will become second nature once you have practiced a few times. Depending on the person depends on how they may wish to insert their contact lenses. First of all you should wash your hands thoroughly, then you should remove one contact from its case. You should then place the contact on the index finger you’re most comfortable with using then gently pull your skin away from your eye, you should then look up and move the contact towards your eye calmly and steadily, gently placing the contact lense on your eye. You must then let go of the skin around your eye and let your eyelids fall over the lenses and blink slowly so as not to dislodge the contact – repeat the process with the other contact.

How long will my contact lenses take to come?
Orders will be with you within 1-2 working days.

Which colours will show up best on dark eyes?

Please see our contact lens colour advice chart.

Do my lenses come with or need solution?
If you have opted for the one day contact lenses then solution isn't needed or included. If you have gone for either the 1 month, 3 month or 1 year usage contact lenses then solution is sold separately and can be found on our site.

How do I keep my contact lenses clean to re-use?
Daily disposable contact lenses are designed to be worn once and then thrown away, you don’t have to worry about the hassle of cleaning or storing the lenses.

If you are looking to purchase or have already purchase either 3 month lenses or yearly lenses follow the following steps to ensure your contact lenses remain clean and re-suable.
Step 1 – Place at least 3 drops of solution on each side of lens surface and gently rub for 20 seconds.
Step 2 – Thoroughly rinse each side of the lens for 5 seconds with solution.
Step 3 – Place cleaned contact lenses in the lense case and fill with solution. Soak for at least 4 hours. Remember you must always use fresh solution. Discard solution from lens case after each use.

What is the refunds policy on contact lenses?
For information regarding our return and exchange policy click here

What if I receive my contact lenses and decide I don’t like them?
If you receive your order and decide the lenses aren't suitable for you then you are eligible to return them as long as they haven't been used and are still in their original packaging and solution. For more information regarding this click here

Can I sleep in my contact lenses?

No, we do not advise sleeping in your contact lenses, please remove them before bed and keep them stored in solution until the next usage.

How long can I keep my contact lenses in my eyes for?
We advise a maximum of 8 hours a day. The amount of days you are allowed to wear the lenses is determined by the lenses you purchase e.g 1 day, 30 days, 90 days or 365 days usage.

        Can I use tap water with my GP contact lenses?
No. The U.S Food and Drug Administration (FDA) recommends that contact lenses can not be exposed to ANY form of water. Acanthamoeba, an organism present in tap water and other forms of impure water, can become attached to a lens and cause a sigh-threatening infection.

What is the importance of contact lens hygiene and how do I clean my lenses and case?
It is vital that your contact lenses are kept clean at all times.
To disinfect your lenses, soak them in solution in a storage case for a specific amount of time. Never re-use disinfecting solution or top it up, it must be discarded and replaced with fresh solution each time the lenses are stored.

How long does Renbow Crazy Color & La Riche Directions Semi-Permanent Hair Dyes last?
They both normally last between 6-10 washes all depending on your initial hair colour, hair type and colour you've chosen to dye it. Some colours will tend to wash out faster due to the pigments and how long your hair will naturally hold them.
How much hair dye will I need for...

Normal Shoulder Length Hair? Approx 1 bottle of Renbow Crazy Color or 1 tub of La Riche Directions
Thick Shoulder Length Hair? Approx 2 bottles of Renbow Crazy Color or 2 tubs of La Riche Directions

Do I need to bleach or lighten my hair?
It’s not compulsory to bleach or lighten your hair when using Renbow Crazy Color or La Riche Directions but best end results are on lighter hair shades. If you choose to bleach or lighten your hair we recommend Renbow Crazy Color Bleaching Kit, La Riche Directions Hair Lightening Kit 30 vol or La Riche Directions Hair Lightening Kit 40 vol. Please note we also recommend seeking some professional advice before bleaching or lightening your hair unless you know what your doing.

Will Renbow Crazy Color or La Riche Directions show on my black hair?
You will not notice much of a difference, we recommend bleaching or lightening your hair with Renbow Crazy Color Bleaching Kit, La Riche Directions Hair Lightening Kit 30 vol or La Riche Directions Hair Lightening Kit 40 vol. Please note we also recommend seeking some professional advice before bleaching or lightening your hair unless you know what your doing.

Are the hair dyes tested on animals?
Renbow Crazy Color and La Riche Directions have assured us the products are not tested on animals.

Do the products contain animal products?
Renbow Crazy Color and La Riche Directions do not contain animal products and can be used by vegetarians.

Which is the longest lasting hair dye?
Manic Panic Amplified is the longest lasting hair dye lasting up to 30% longer!

Is my hair strong enough to dye?
A strand test is one of the most important steps before beginning a hair color or lightening process. It ensures you will get results you are happy with. It’s a preliminary test to determine specifics such as processing times, possible results, and allergies. It is especially important in situations where the hair is damaged, over processed, or the intention is to attempt a dramatic alteration to the color of the hair.

How do I know if I’m allergic to hair dye?

1, Select a small test area, about the size of a quarter, behind the ear or in the inner fold of the elbow.
2, Wash the test area gently with a mild soap and water. Dab dry with a clean towel.
3, Cover the clean test area with a thin coat of the specific shade of hair color desired.
4, Allow the test area to dry. Leave it uncovered and undisturbed for 24 hours.
5, Examine the test area carefully. If there are any signs of irritation then under no circumstances should the product be used on the person tested

Feel free to contact us if you have any unanswered questions.